Privacy Policy

Last updated: July 2026  ·  Effective: July 1, 2026

1. Who we are

Gutters Santa Barbara operates the website gutterssantabarbara.com. We provide gutter cleaning, repair, installation, and related services to residential and commercial property owners in Santa Barbara, California and the surrounding South Coast area. References to “we,” “us,” or “our” in this policy refer to Gutters Santa Barbara.

2. What information we collect

We collect information you provide directly to us and limited information collected automatically when you use our website.

Information you provide:

• Name, phone number, and email address submitted through our contact or quote request form
• Property address submitted to receive a service quote
• Description of the service you need, as written in the message field

Information collected automatically:

• IP address and general geographic location (city/region level)
• Browser type and version, device type, and operating system
• Pages visited, time spent on each page, and referring URL
• Cookies and similar tracking technologies (see Section 6)

3. How we use your information

We use the information we collect to:

• Respond to your quote request or service inquiry
• Schedule and confirm service appointments
• Send you a written quote and related job documentation
• Send before and after photos of completed work
• Contact you about follow-up service needs or seasonal reminders (only if you have opted in)
• Improve the performance and content of our website
• Comply with legal obligations

We do not use your information for automated decision-making or profiling. We do not sell your personal information to third parties.

4. How we share your information

We share your information only in the following limited circumstances:

• Service providers: Third-party tools we use to operate our website and business (such as email service providers, scheduling software, or analytics platforms). These providers process data on our behalf and are contractually bound to protect it.
• Legal requirements: If required by law, court order, or government authority, or to protect the rights, property, or safety of Gutters Santa Barbara, our customers, or others.
• Business transfers: If Gutters Santa Barbara is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you via this website before that occurs.

We do not share your personal information with advertising networks or data brokers.

5. Data retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, plus a reasonable period for legal and business record-keeping. Quote requests are typically retained for three years. If you ask us to delete your information and there is no legal requirement to retain it, we will do so within 30 days.

6. Cookies

Our website uses cookies — small text files placed on your device — to improve your experience and understand how visitors use the site. The types of cookies we use include:

• Essential cookies: Required for the website to function. Cannot be disabled.
• Analytics cookies: Help us understand page performance and visitor behavior (e.g. Google Analytics). These are anonymized and do not identify you personally.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site. We do not use advertising or tracking cookies.

7. Third-party services

Our website may use the following third-party services that have their own privacy policies:

• Google Analytics — website analytics. Google Privacy Policy
• Google Fonts — font delivery. No personal data is collected by us through font loading.

8. Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website uses HTTPS encryption. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your rights (California residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to know: You may request a copy of the personal information we have collected about you in the past 12 months.
• Right to delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
• Right to correct: You may request that we correct inaccurate personal information.
• Right to opt out of sale: We do not sell personal information. No opt-out is necessary.
• Right to non-discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us using the information in Section 11 below. We will respond within 45 days.

10. Children’s privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us and we will delete it promptly.

11. Contact us about this policy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

• Phone: (805) 885-4786
• Contact form: gutterssantabarbara.com/contact/
• Service area: Santa Barbara, CA

12. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.