How It Works
From Your Call to a Written Quote
What happens when you call Gutters Santa Barbara: who we pass your request to, who does the work, and what to check before they start.
The Five Steps
What happens after you call
- You call (805) 885-4786. Calls are answered Monday to Saturday, 7am to 6pm. We ask where the property is, how tall it is, the roof type, what trees are near the roofline, and anything you’ve already noticed, such as overflow, sagging or staining.
- We pass your request to a referral partner. It’s a home-services company that works with independent gutter contractors around Santa Barbara.
- A contractor from its network contacts you. They’re independent. We don’t employ them, and we don’t screen them, so check them yourself (step 4).
- You check them and get a written quote. Ask for their CSLB licence number and certificate of insurance, and look the licence up at CSLB’s Check A License. Ask for an itemized quote that says what’s included (hand clearing, downspout flushing, hauling debris away) and what isn’t.
- The work gets done. You agree the price with the contractor and pay them directly. Ask for before-and-after photos if you won’t be home.
Skipped Steps
What goes wrong when a step gets skipped
- No licence check: no recourse through CSLB if the work is poor.
- No insurance certificate: on a two-story or tile roof, an accident can become your problem.
- No written quote: “while I’m up here” add-ons you never agreed to.
- No downspout flush: gutters look clean but overflow in the first storm because the clog is in the elbow or underground.
- Ladder on clay tile: cracked tiles that cost more than the cleaning. Ask how they’ll get on the roof.
Who Does What
Our part and the contractor’s part
| Gutters Santa Barbara | The contractor | |
|---|---|---|
| Answers your call | Yes | |
| Passes your request on | Yes | |
| Sets the price | Yes | |
| Does the work | Yes | |
| Holds the licence and insurance | Yes | |
| You pay | Nothing | The quoted price |
Questions
Questions about how it works
Do I pay you for the referral?
No. The contractor sets and charges the price.
Are you the contractor?
No. We’re a referral service. Independent contractors from our referral partners’ networks do the work.
Do you check the contractors?
No. Check the licence at CSLB and ask for proof of insurance before work starts.
How fast can someone come out?
It depends on the season and the contractor. Before the first storms in late October and November, call early.
Can I send a request by email or a form?
Calls are the only way we take requests. Call (805) 885-4786.
Call for a Quote
Call (805) 885-4786 and tell us about your roofline, trees and timing. Calls are answered Monday to Saturday, 7am to 6pm.